To configure your URL please refer to this article: Configure URL
To launch a patient:
1) Open the patient you wish to retrieve within SystmOne
2) Click on the icon to launch Black Pear eSP or Black Pear Core (this may differ from the icon below)
3) Depending on your configuration, the following view will be displayed for Black Pear eSP. This will open the login box within the specified browser. Enter your Black Pear credentials and click the arrow button. For Black Pear Core please go straight to step 4 as you are not required to log in due to the authentication details being passed from SystmOne.
4) The Black Pear service will launch with the patient currently open in SystmOne