Creating a Black Pear user account

Tiffany Hodkinson -


You have a Black Pear support account with appropriate permissions. 

If this is something you would like to discuss, please approach your project manager or email for advice.


1. Login to Warden.  Details can be located here:

2. Highlight Users in the left hand pane:


3. To add a new user, click the + in the right hand corner:


4. Complete the details in the form:

  • Title (optional)
  • First name (mandatory)
  • Last name (mandatory)
  • Email (mandatory) - must be valid
  • User Type - select End User box
  • Organisations: select correct GP practice(s).  If this is not available please contact stating that you would like the practice adding to Warden.  Please provide the following details: 1) GP practice name 2) NACS code 3) clinical system 4) service

5. Once the details have been completed, click the Save button:



This will create the Black Pear account and send an email to set a password.  At this point, the user will be able to login to the portal but has no services configured.  To add the user to the service, follow these instructions:

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