Resolving Pyrusium error: status 500 – GET Organisation failed. The provided identifier does not match the current organisation. 

Problem

When logging in to Pyrusium for SystmOne (TPP) you may encounter this error message.

Solution

To resolve this error open SystmOne (TPP)

On the top toolbar select System – PC Settings

This will now open the PC Settings window. On the left panel click on Site Selection.

You will now see some options on the right-hand panel asking which practice the workstation is located at.

Choose the correct practice and select Ok.

Now if you try to login to Pyrusium you should find that the error message is no longer displayed and the application logs in successfully.