This Knowledge Base describes how clinicians working at Hospitals, Care Homes, Hospices, etc, can access, amend and create EPaCCS records for their patients.
IMPORTANT: Clinicians must have a Black Pear User account before they can access the Black Pear eSP system that will give them access to the EPaCCS App - please email firstname.lastname@example.org to either create a new account or amend an account such as a password reset.
For a new license request for a new user they will need:
- Organisation Name (i.e. St Richard's Hospice, Worcestershire Acute Hospitals NHS Trust)
- Service Name. - eSP - WWC EPaCCS
- Users full name and email address
- Access Level - Read, Read/Write, Read/Write/Create
Open a modern Web Browser (must be connected to HSCN/N3) and enter the address - https://pyrusapps.blackpear.com - you will be presented with the Black Pear Login page:
Enter your Black Pear credentials.
If you have been given access to the service you will see the EPACCS App:
The user will get prompted to which organisation they are working from:
Select the correct organisation and then click on Done.
The organisation Landing page will be displayed:
Click on the Search Glass and enter the patients details:
If the details are correct the patient should be listed. Click on the patient:
If the patient has any Shared Plans they will be displayed with a number next to it:
Click on the View/Edit Icon (Icon of an eye) to the right of the record. The Shared Plan will be displayed:
The Shared Plan can now be viewed or updated.
If the Shared Plan is updated a notification will be sent to the patients GP Practice (where it will be updated on EMIS):
111 and Out of Hours will be notified of an update in Adastra, West Midlands Ambulance Service in Cleric and Worcester Royal in OASIS.